e-Business
If the term business is taken to mean
a wide range of activities comprising
industry, trade and commerce;
e-business may be defined as the
conduct of industry, trade and
commerce using the computer
networks. The network you are most
familiar with as a student or consumer
is the internet. Whereas internet
is a public thorough way, firms
use more private, and, hence more
secure networks for more effective and
efficient management of their internal
functions.
e-business versus e-commerce:
Though, many a times, the terms
e-business and e-commerce are used
interchangeably, yet more precise
definitions would distinguish between
the two. Just as the term ‘business’
is a broader term than ‘commerce’,
e-business is a more elaborate term
and comprises various business transactions and functions conducted electronically, including the more popular gamut of transactions called ‘e-commerce.’ e-commerce covers a firm’s interactions with its customers and suppliers over the internet. e-business includes not only e-commerce, but also other electronically conducted business functions such as production, inventory management, product development, accounting and finance and human resource management.
e-business is, therefore, clearly much more than buying and selling over the Internet, i.e., e-commerce.
as managerial activities like planning, organising and controlling can be carried out over computer networks. The other way of looking at the scope of e-business is to examine it in terms of people or parties involved in electronic transactions. Viewed from this perspective, a firm’s electronic
transactions and networks can be visualised as extending into three directions viz.,
(i) B2B which is a firm’s interactions with other businesses,
(ii) B2C i.e., a firm’s interactions with its customers and
(iii) intra-B or a firm’s internal processes.
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